TERMS AND CONDITIONS

Welcome to Aaroz and Company. This page explains the terms by which you may use our online and/or mobile services, website, and software provided on or in connection with Aaroz and Company. By accessing or using the website, you agree that you have read, understood, and agree to adhere to these Terms of Use (the “Agreement”), whether or not you are a registered user of our Service.

TERMS OF USE

You may use the website only in compliance with this agreement and all applicable local, state, national, and international laws, rules and regulations. If you are under 18, your parent or guardian must enter into this agreement on your behalf, and will be responsible for your use of and access to the service; this includes financial responsibility for any items you purchase through the device. Any use or access to the website by anyone under 18 is strictly prohibited and in violation of this agreement. If you are under 18, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected personal information from anyone under the age of 18 without verification of parental consent, we will delete that information as quickly as possible.

COPYRIGHT AND INTELLECTUAL PROPERTY

All designs featured on Aaroz and Company are copyrighted and intellectual property of the organization, and cannot be reproduced or transmitted in any form without prior written permission from the respective team at Aaroz and Company.

BILLING POLICIES

If you purchase an item through the Aaroz and Company website, your purchase will be processed in accordance with the “Orders” section of Aaroz and Company, delivered to you according to our Shipping Policies, and, if applicable, returns will be handled in accordance with our Return Policy, all of which are incorporated herein by this reference.

TERMINATION

Aaroz and Company may suspend or terminate your use of the Aaroz and Company or any service if it believes in its sole and absolute discretion that you have infringed, breached, used, or unethically manipulated or exploited any term of these Terms of Service or in any way otherwise acted unethically. Not with standing anything in this clause, these Terms of Service will survive indefinitely unless and until Aaroz and Company choose to terminate them.

CANCELLATION

For any order cancellation request, the customer must get in touch with customer care via mail or WhatsApp within 24 hours of placing the order. Customer care: 0141 4075001, Mail: care@aarozandcompany.com – If the selling team is contacted after 48 hours, the order amount will be converted to a credit amount. The client is also free to change their product and use the amount later but within 6 months' time. – Order once shipped cannot be canceled.

REFUND

Cash refund will only be issued in case there is a defect in the product ordered. ⁃ If the client faces a size issue, he/she is required to send the same back. We will fix the size and send it back to the client free of charge. ⁃ In case, the client is unhappy with the product, he/she is free to exchange the same with any product of the same or higher value. If he/she does not want to purchase something immediately, a credit note will be issued for the same amount to the client, valid for 6 months time.

EXCHANGE

For any Exchange related request, the original product must be returned to us within 7 days' time along with all order and contact-related details. ⁃ Exchange is allowed only once per order. ⁃ Product customized in any way is non-returnable and non-exchangeable. ⁃ No two discount offers can be clubbed together. ⁃ No return, refund for Sales(product) and Used(product) ⁃ Coupons cannot be clubbed with Aaroz and Company credits.

HOW TO USE CREDIT NOTES?

Credit note is valid for 6 months time. It must be used in one go to purchase Something of the same or higher value.
Shipping is to be borne by the customer.
Credit notes can be redeemed by the customer on our WhatsApp number by simply sharing screenshots of your mail consisting of credit note details.

SUPPORT

For any queries, feedback, or requests, get in touch with our customer care team on care@aarozandcompany.com
RETURN ADDRESS
Aaroz and Company :
754, Chini Ki Burj, Gangori Bazar, Choti Chopad Jaipur. 302002
Call – 0141 4075001 ⁃ +91-9782178866
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